Contact Us – FreeiPhoneGovt.com

Real People. Real Support. Always Here to Help.

At FreeiPhoneGovt.com, we understand the importance of speaking with a real, trusted team when applying for essential services. Whether you have questions about eligibility, need help with your application, or want to check the status of your device, we’re here for you, every step of the way.

We are not a faceless system.
We are a Certified Lifeline Provider backed by a team of trained professionals specializing in government phone assistance, federal program compliance, and secure application processing.

How to Reach Us

Customer Support Email

📧 [email protected]

Our dedicated support team typically responds within 24 hours, often much faster on weekdays.

Phone Support

📞 (302) 792-2800

Available Monday to Friday: 9 AM – 6 PM (Eastern Time)

Physical Mailing Address

📍 1815 Philadelphia Pike, Wilmington, DE 19809

This is our registered headquarters. For faster help, contact us via email or phone.

Operating Hours

🕒 Monday – Friday: 9:00 AM to 6:00 PM EST

🌐 24/7 Online Support via Email and Website


Who Will Help You?

When you contact us, you’ll connect with real team members — not bots or outsourced agents. Our U.S.-based team includes specialists in:

  • Lifeline Program Assistance
  • EBT/SNAP/Medicaid Eligibility Questions
  • Device Shipping & Order Status
  • Compliance & Privacy Concerns

Whether you’re a senior citizen, a veteran, or a single parent applying for the first time, our team will treat you with respect, clarity, and compassion.

Your Privacy Is Our Priority

All conversations and submitted documents are handled with end-to-end encryption. We comply with FCC and USAC regulations, ensuring your data is protected, never sold, and only used to assist your application.

Common Reasons People Contact Us

  • Need help checking your eligibility
  • Trouble uploading your documents
  • Didn’t receive your confirmation email
  • Questions about which iPhone models are available
  • Want to switch providers to FreeiPhoneGovt.com
  • Need help reapplying after a denial
Still Not Sure What to Ask?

If you’re feeling overwhelmed or confused about the process, please don’t hesitate to use a message. We’ll explain everything step-by-step in plain English — and we won’t stop until you feel confident and supported.

We’re Here Because You Deserve to Stay Connected.

From our team at FreeiPhoneGovt.com,
Thank you for trusting us with your application.
We’re proud to serve communities across the U.S. and will continue working hard to bring communication access to those who need it most.

Frequently Asked Questions – Contact Page

Most inquiries are answered within 24 hours, Monday through Friday. Emails sent after hours or on weekends are replied to on the next business day.

Yes. You can reach our U.S.-based support line at (302) 792-2800, Monday through Friday, 9:00 AM – 6:00 PM EST. Our agents are trained in assisting with Lifeline and EBT-related matters.

If you’ve applied through FreeiPhoneGovt.com and haven’t received an email, please check your spam/junk folder. Otherwise, contact us via email or phone for updates.

No problem. Please email us at [email protected] with the correct document and your full name. We’ll update your application manually.

Yes, you can reapply at any time if your income or eligibility status changes, or if you’re approved for new benefits, such as SNAP, Medicaid, or SSI.